Handling Travel Emergencies:

Contacts

Reasons to Call

Contact Information
 

Travel Help if booked in Concur or with World Travel directly:

• Rebooking flights
• Altering or cancelling air, car, hotel reservations
• Travel interruption requiring new travel arrangements
• World Travel Inc. agent team available 24/7

Toll free (within the U.S.): 888-641-9112

Outside of the U.S.: +1-484-348-6313 

• Guidance in booking travel prior to trip.
• Advice for issues incurred during travel.

Need for Immediate help - dial 911 

• Penn Police is available 24/7 for Penn travelers involved in a medical/security incident where Penn needs to be alerted.
• Examples include hospitalization/death, major event when Crisis Management Team needs to be involved, trip leaders assisting a student in crisis, etc.)

• Suffer an injury while at "work".  "Work" extends to travel on University business.
• Involved in an automobile accident
• University property is damaged or stolen

• Penn travelers abroad can call International SOS 24/7 for medical or security assistance.
• Assistance is free and medical referrals are covered by Penn’s travel insurance.